This Samsung washer will not clean clothes! Please note this is not the year of … Voluntary Recall of Select Samsung Top-Loading Washers Consumer Notice. View Complete Recall Details. Have yet to see any deposit into my account. I politely expressed my frustration as I have now been without a functioning machine for 3 weeks. Samsung customers should call (800) 515-7902 between 9:00 a.m. and 9:00 p.m. (EST), Mondays through Fridays to find out whether their washers are covered by this recall. These troubleshooting solutions may help keep your Samsung washer working smoothly and prevent a costly repair call. The recalled front-loading clothes washers were sold under the Maytag® “Neptune” and Samsung® brand names, which can be located on the control panel of the units. A load of laundry turned into an unwelcome surprise for an Irving family after their Samsung washer exploded over the weekend. 9/15/2016 GE Top Load Washing Machines. So the error/shaking issue remained after recall fix, I contacted Samsung assuming now with the warrenty the washer code be fixed and back to functioning soon. They said the are over welhemed with refund requests. KEEP THIS INFORMAION SAVED!!! Multiple agents gave be bogus numbers to call just to get me off of the phone. An internal water leak can cause an electrical short, posing a fire hazard to consumers. Consumers who choose to obtain another Samsung washer will receive an additional loyalty incentive up to $150. 2/1/2018 John Deere ZTrak Riding Mowers (Online Only) View Complete Recall Details . Doesn't look like I am able to send a message. They just transfer you to the person next to them! Everytime i get off the phone I ask if there is ANYTHING else they need, i am told no then told to wait for them to call, i wait for the alloted time and call back and to my surprise they need a new document ive never heard of!!! 2 0 obj Top Load Washers High Efficiency Samsung Washer Recall 2018 1/2 The treatment announcement is in reaction to records highlighting the risk that the drums in these washers might lose balance, causing excessive resonances, leading to the leading separating from the washing machine. Samsung Front Load Washers 28 serviced | 515 sold - 5.44%. If you cannot locate your washer's model and serial number, please click here. The recall includes an estimated 2.8 million washers sold between March 2011 and November 2016. ; 80 – maximum laundry weight for washing 50-5kg, 60-6kg, 70-7kg, 80-8kg, 90-9kg, 112-11.2kg; What year washing machine Samsung. Consumers reported a slew of defects associated with their washers, including washer drums losing balance, which caused excessive vibrations and led to the top of the washer separating from the machine’s body. Similar recalls. i put in my bank account and routing number got approved called back and they now need another document. They promised I would have my money in 7-14 Days. Power #1 in Customer Satisfaction with Front-Load and Top-Load Washers. %���� Samsung Front Load Washers at Yale Appliance in Hanover . It took nearly 2 months to get my refund. I am sick and tired of either having to go to the landromat or having to wring my soaking wet cloths out in the bathtub. I accepted, did all of the required online portal and emailing of images last week. Recall Information. A voluntary Samsung washer recall was issued by the manufacturer in November 2017 over reports of major defects. The Samsung FlexWash washing machine adds more flexibility to your laundry with two separately controlled washers in the same unit. The recall was initiated in April 2013. 1 0 obj � �-�V&)XD0�jӖ�'oIHڜum'P�������G"�V@$\�o �y�.Z-#�@��v��(��ы� �w�9l�>��Y�CB-���,k���t�t-�����=}�K��s,!4g8���� ���?�j��m�#��U��j)�zБ�i�$�>�M��>� :8L���ZT��G���5[]�����Z�6�v}�V�?����Z��3�����Mӊ��8����o��;�팔�T�J���!���i߮�j�i}F�(,V;��u�3|��4�pV���X���>�T��6� o�6��,�LNYۃO1�|������_M���d����?���t��CAu�Y0��?�������w�+��I�a�*�]�萂�@Q�Q�V$�d���;�n���9���ܫ���$�_7����v��q��������\m͚���`}����x����j>�/�-��rs�c�0LbE$�:���=b���5����.���$�3!�te`�ກf��"h�z�=��W��"/���̍����8fs{����x�3�$��-�T��"&}�G���j��=~�=�:#݊�R�6��1��EZp��� e0?ҚN�6��J=��RFt턞ӡQI�'����A�$���ḜP1Nf�E����T`� ���O��e#ž�XFh�^b����XB.Q�E�~|�?�*�#M�1%�#CK]���Sɑ�f�j�S�H/P�� I had the repair done by dish and the tech told me then that it more than likely wouldn't fix the issue but explained how it was now under the extended warrenty. all I got is $ 149.00 for refund, in 2 years thats what they put value of thier pruduct. They should only transfer you!!! … Do not let them hang up with you until your problem is completly resolved!! ��C��O�N#��\��]��L.Y�n��?���p-f��=ޗ�-(�"of�;�ݣ� ��~��v��u9� �FL�h0A��z >Ɓ�Ƙosի��~Y�j�m��w��.�(��}0��?����T�9&��a盺 ���օ{���-�b6$�o���o ��#Ng��d�����>��'�7f���jl�l�]>bǷۚ�.Ĵ�%Y�tk�C��"+ߢ���]�^��9��v>0�78u,�8)��� K���p�>6bh�����W��9�0wZ[dn���G�-0�Kre�"@�l��\h���'.�v�#��.Hl�(��.TLx�%Ms��a�F�1�ɡ��p�F�Ĉ���׆��5���� ���)� &02��Wۨ�PvӢۨ���� c�ea�۴��c�ĩ��%����0SL���gT������� ؉Дx�P�#�e�����P9N}؍2�Lŕ϶�@/�z���~ئ�[d�/,��u�ָ������^�w��f��*�)7P{K������gulpd_u�����w�� On March 21, 2007, The U.S. Consumer Product Safety Commission issued a recall of about 250,000 Maytag-brand washing machines and about 20,000 Samsung-brand washing machines - both brands front loading washers -- due to a potential fire hazard. I am curious because I am waiting on over $5,000 from them and it says now. Please send us a private message to with your phone number as well as the model number and the serial number of the unit. I have a top-load washer that was recalled. That's because recalls focus on safety. My Location: , Change Location My Location: , Change Location Did you ever get your refund? View Complete Recall Details. According to their representative, they have recalled around 34 top load machines within a month period after the government has released a warning about … Thursday, July 19, 2018 PETALUMA, Calif. (KGO) -- Getting a refund for a recalled washing machine turned into an 18-month ordeal for one local woman. ����2�dsP���=1�՗�w� @�9��I���+��1EZ�b�����������`1�?p��=&�{��~N4��,I�vx�f4[�P� �3��y|������ue�M��Nc̯LVJm Catch can't get rid of the washing machine until the refund has been completed. I will be calling a Samsung authorized center … A full list of the affected models is online. Samsung Electronics Australia reminded customers about its product safety recall in Australia for six models of Samsung top loader washing machines manufactured between 1 … %PDF-1.5 "Your refund has been processed and is being reviewed for final approval. Beautifully designed and technologically advanced, Samsung is the #1 best-selling laundry brand. endobj Everytime i call back they need a new document or cant find a document i have submited. Dont bother speaking to a manager i dont think they actually have one!! <> Was told an exec would be calling me immediately. Does anyone have a similar story hopefully with a positive outcome to give me some hope to look forward to? Need Help? The company has made Samsung washing machine recall list and made an official confirmation about it. They never do. The following model numbers are included in the recall … We are in the middle of the same issue!! documents you should ask for information to send in right away... proof of purchase, a picture of the model number a serial number from the washer, signed and returned acceptance letter. Samsung on Friday announced a formal recall of 2.8 million top-load washing machines — more than a month after the U.S. government first issued a warning that the machines are unsafe. 3 0 obj Samsung is a leading manufacturer of washers and dryers. The first thing you do is ask for their name and extention number. Curious to know if you ever received your refund and how long after you gave them you Direct Deposit info. The affected products can be identified by the model, UPC and serial numbers located on a label on the back of the product, near the top or right hand side. endobj I got as far as giving them my banking info for the refund. They make this process difficult on purpose so people will give up! A proposed class action lawsuit filed back in February 2017 alleges these ice makers are defective and have caused substantial (and sometimes costly) problems for consumers.The suit says owners of the affected Samsung fridges have dealt with, among other troubles:Predictably, these issues have caused problems for consumers that rang… SYDNEY, Australia – August 31, 2018 – Samsung Electronics Australia has this week shared a progress summary of its ongoing product safety recall for six models of its top loader washing machines. The recall has affected about 2.8 million Samsung washers and includes 34 different washer models. :��gR�~�Q�~`L�QJI��|�R�����r*MF�'%��q���.����B*g+�Io+��O�F8�1��^��iɢ#�q��2�Τ������V����>$����W���;^��=ӌ�Bb��c[ŚqD��:m-�浅ߓ�%gF(�ZDu�@]�x����^��J�����D.�p. Samsung has provided this information to NSW Fair Trading as part of its ongoing compliance with the WW – washing machine WD – washing machine with dryer. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 22 0 R] /MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-loading washers manufactured between March 2011 and current production dates. This web site is for purchasers of Samsung brand units. The recall was initiated in April 2013. Thank you in advance for your time! Samsung Washer Recall. Samsung is recalling about 2.8 million top-load washing machines more than a month after announcing that vibrations during the spin cycle could cause parts to … Model numbers and serial information can be found on two labels affixed to the back of the machine. Samsung washers start at $600 and can cost up to $1,900. This recall involves 34 models of Samsung top-load washing machines. G�1���\v��c�1���Z�����x�n3���au,x���Q�W�ph `� ;+��� �h@O[/���U���n)�O=�#m� U��S�\D�.�`c������4���qF���]9�;�&�Öhh�a?�!H��m@&�soRдi�-��;4��ܹ����%���f��4�I������ټ��Œ9,�~������fmO�� �. Samsung announced a washing machine recall of certain top-load washing machines on November 4, 2016. The industry average is just over 12.49%, so Samsung is better. I tried re-calibrating the washer - and it did not fix the problem. We're used to recalls for our cars but rarely find ourselves dealing with a recall related to our houses. About two months prior to Samsung’s announcement of this recall, GE announced a recall of some of their top-loading washing machines. Thank you for providing your information. Samsung washing machine decoding example WW80J5410GW/LP. p Defective washer - Avoiding paying out a full refund. It involved the potential fire hazard related to an electrical component in the washing machines overheating. <> The washing machines have mid-controls or rear-controls. ", I have talked to people all the way to the office of the President of Samsung. Front-load washers are not included in the recall. What is the problem?